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Last updated: November 2021
The protection of your personal data is very important to us. We process your data in accordance with the EU General Data Protection Regulation (“GDPR”), and the Data Protection Act. In this Data Privacy Notice we inform you of the most important aspects pertaining to the processing of your data, which we collect when you use our website, social media profiles, mobile apps or any other web applications. This Data Privacy Notice also explains some of the measures used to ensure the confidentiality of the data transmitted and to protect your privacy.
This Data Privacy Notice applies to the website of LGT Group (“Website”). We reserve the right to amend this Data Privacy Notice without prior notice of any changes (e.g. legal circumstances, product or services offering, data processing policy). Any amendments become applicable from the time they are published on the Website. Some pages may contain links to other providers (“Third-party Providers”) within and outside LGT Group, to which this Data Privacy Notice does not apply. The conditions and data privacy notices of the respective Third-party Providers apply for the linked websites and content. We assume no liability in connection with linked third-party websites.
If you establish contact with us by e-mail or by using the contact form provided on the Website, your data are used for processing or post-processing of the inquiry, to establish contact and for technical administration purposes.
We collect and use personal data on the Website in order to improve the information, products and services provided, to further align our business processes with the needs of clients and visitors to the Website (“Visitors”) and to ensure efficient access to information and online banking applications.
When you use the Website, access data are stored (e.g. log files, IP address, date and time of access, name of the requested file, access status, page from which access is gained, top-level domain, web browser used, operating system used). We use these data for statistical purposes, for technical analysis, to optimize the server infrastructure, to ascertain the frequency of access and to improve user-friendliness and functionality.
The Website uses what are known as cookies. Cookies are small text files that are stored by the browser on your end device. They do not cause any damage, and serve only to make it easier for you to use and individualize the Website.
If you do not wish for cookies to be used, you can set up your browser so that it informs you about the setting of cookies and enables you to allow this on a case-by-case basis. In addition, the most commonly-used browsers have a settings option enabling you to block or to disable cookies. Instructions on how to manage cookies on your browser can usually be found under the browser’s help function or in the instruction manual of your end device. For the most commonly-used browsers, instructions on how to disable cookies can also be found at the following links:
- Internet Explorer: https://support.microsoft.com/en-us/help/17442/windows-internet-explorer-delete-manage-cookies
- Firefox: https://support.mozilla.org/en-US/kb/enhanced-tracking-protection-firefox-desktop
- Chrome: https://support.google.com/chrome/answer/95647?hl=en&hlrm=en
- Safari: https://support.apple.com/guide/safari/manage-cookies-and-website-data-sfri11471/mac
- Opera: https://help.opera.com/en/latest/web-preferences/#cookies
Rejecting or disabling cookies, can, however, restrict the functionality of the Website.
Some cookies are necessary in order for the Website to function. Technically essential cookies remain stored on your end device for the intended duration (see table) or until you delete them.
You can delete technically essential cookies from your browser after using the Website.
We use the following cookies:
| Cookie name (type) | Provider | Description | Duration |
| AL_SESS_PR-S (HTTP) | LGT |
Stores an identifier to assign page views to a specific user session (Session ID). |
Session |
| jmaCPVideo (HTTP) | LGT |
Stores the domicile selected to prevent certain citizens from viewing the footage. |
30 days |
| lgtdomicil (HTTP) | LGT |
Stores the domicile selected. |
30 days |
| LGT-Cookie (HTTP) | LGT |
Stores the cookie banner settings and the settings for external content (maps, videos). |
365 days |
We strive to continuously improve the Website. To this end, cookies are used for website and performance analysis. These are cookies that provide us with overall statistics on the number of Visitors, the pages visited, etc. As a result, we receive statistical analyses, which we use to establish whether the Website is designed to meet the intended needs. Our providers are not able to identify you or to establish a connection with your person during this process.
We use the following cookies:
| Cookie name (type) | Provider | Description | Duration |
| _ga (HTTP) | Google Analytics |
Serves to distinguish between users. Registers a unqiue ID to generate statistical data on how a visitor uses the website. |
2 years |
| _gat (HTTP) | Google Analytics |
Used to restrict the frequency of queries to Google Analytics. |
1 minute |
| _gid (HTTP) | Google Analytics |
Stores an identifier to associate requests with a particular logged-in user session. |
24 hours |
| __hstc (HTTP) | Wistia.com |
Used by Wistia to generate anonymized statistics on the use of videos. |
2 years |
You can prevent the use of statistic cookies by not selecting “Statistics” in the “Cookie information” pop-up that appears when you visit the Website and clicking on “Confirm selection”
When you visit some of our pages, targeting service providers may store temporary cookies on your mobile end device that are automatically deleted after a specified period of time. Targeting refers to processes that enable the display of target group-specific or individualized content on websites. These cookies contain a machine-generated alphanumeric identifier that does not allow any conclusions to be drawn about your person or your end device’s IP address.
We use the following cookies:
| Cookie name (type) | Provider | Description | Duration |
| _fbp (HTTP) | Wistia.com |
Used by Wistia to generate anonymized statistics on the use of videos. |
3 months |
| _sp_id.2b40 (HTTP) | Wistia.com |
Used by Wistia to generate anonymized statistics on the use of videos. |
1 year |
| hubspotutk (HTTP) | Wistia.com |
Used by Wistia to generate anonymized statistics on the use of videos. |
13 months |
You can prevent the use of marketing cookies by not selecting “Marketing” in the “Cookie information” pop-up that appears when you visit the Website and clicking on “Confirm selection”.
Third-party content and services may be incorporated into the Website (known as externally embedded components or plugins/widgets). These always require that the Third-party Providers of such content use Visitors’ IP addresses, as no content can be sent to the Visitor's browser without the IP address.
In order to share website content via social media channels (Facebook, Twitter, etc.), a cookie must be installed on your end device. Once you have used this function, the responsibility for further data processing lies with the respective Third-party Provider. By clicking on the symbol, you consent to communication with the relevant platform and the transmission of information to the third-party provider in question.
We have no control over the amount of information that these Third-party Providers collect by means of the button or as a result of your use of pages that incorporate certain third-party services. If you use the services of Third-party Providers, the responsibility for the further processing of data lies with the respective third-party provider.
On the Website, we use the following third-party products for these purposes:
4.1 Google Analytics provided by Google LLC, 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA ("Google").
The cookies used for analysis by Google Analytics do not contain any personal data. Your IP address is abbreviated directly on your computer. Your IP address is sent to Google Analytics in this anonymized form. Google Analytics will not link your IP address to other information held by Google Analytics and will only pass on data to third parties where this is provided for by law. Information on the services and privacy policy of Google Analytics at can be found at:
https://support.google.com/analytics/answer/6004245?hl=en
You can prevent the use of cookies by Google Analytics by not selecting “Statistics” in the “Cookie information” pop-up that appears when you visit the Website and clicking on “Confirm selection”.
4.2 Videos
Wistia-Videos provided by Wistia Inc., 17 Tudor Street, Cambridge, MA 02139, USA
As soon as you play a Wistia video on a page, information on user behavior is collected using cookies. Wistia generates viewing statistics of the videos and analyzes these. Information about the data collected by Wistia and about Wistia’s services and privacy policy can be found at: https://wistia.com/terms
Content from video platforms is blocked on the Website by default. You can prevent the use of cookies by Wistia by not clicking on the play symbol that is shown on the videos. By clicking on the play symbol or the field "Always allow videos" you agree to the setting of cookies and the transmission of personal data to Wistia.
4.3 Google Maps provided by Google Maps (API) of Google LLC., 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA (“Google”) shows our locations and makes it easier to find your way to us.
If you click on pages incorporating maps provided by Google Maps, data (e.g. IP address) are transmitted to and stored on Google's systems in the US. Google creates and analyzes user profiles. If you have a Google account and are logged in to this account, your data are also linked to your Google account. You have the right to object against the creation of user profiles, which you can exercise towards Google. Information about the services and privacy policy of Google and Google Maps can be found at:
https://policies.google.com/terms?hl=en&gl=en
https://www.google.com/intl/en_US/help/terms_maps/
https://policies.google.com/privacy?hl=en&gl=en
Content from Google Maps is blocked on the Website by default. You can prevent Google Maps from using cookies by not clicking on the “Load Map” button that appears on the maps. By clicking on the “Load Map” symbol or the “Always allow Google Maps” box, you consent to the setting of cookies and the transfer of personal data to Google Maps.
You can subscribe to our newsletter on the Website. To this end, we require your e-mail address and potentially further information for personalization purposes as well as your confirmation that you agree to the newsletter subscription.
Once you have subscribed to the newsletter, you will receive a confirmation e-mail containing a link to confirm the subscription.
You can cancel your newsletter subscription with effect for the future at any time by clicking on the corresponding link in the newsletter. Your data collected in connection with the mailing of the newsletter will then be deleted, unless you have granted explicit consent to the continued use of your data or we have reserved the legal right to continue to use your data.
The mailing of our newsletters and the processing of the data of the newsletter recipients is carried out by contracted providers or their subcontractors, who are based in the EU and are obligated to comply with the GDPR.
Due to cookies, the IP data of the owner of the connection is stored when visiting the Website. Under certain circumstances, personal data such as the Visitor's name and address may also be collected via input masks.
Visitors to the Website are informed of the collection of personal data on the respective pages. We use personal data for whose processing you have granted us consent (e.g. when subscribing to newsletters or ordering brochures) or that are necessary for the performance of a contract or the initiation of business contact.
Personal data that we collect via the Website are only used in accordance with the purpose that results from the page in question and will be stored until this purpose has been fulfilled. In the event of the conclusion of a contract, the data from the contractual relationship will be stored until the statutory retention or limitation periods have expired.
The data collected on the Website that have been entered by you are forwarded to the competent unit within LGT Group. The data remain confidential during this process. The data are not disclosed to third parties, unless required (e.g. the mailing of newsletters or brochures by a provider).
The use of state-of-the-art security software and certified encoder and encryption procedures ensure that our IT infrastructure complies with international security standards. We have also implemented additional comprehensive security measures and technical as well as organizational measures to protect your data against loss, unauthorized access and misuse in accordance with state-of-the-art technology for Internet access to accounts and custody accounts.
Irrespective of the measures taken to protect your data, data protection and confidentiality may be limited when data is processed via universally accessible media. When using the Internet to send transmissions from a computer, mobile phone or another end device, it cannot by its nature be excluded that third parties can obtain access to your data and in so doing, can draw inferences concerning possible business relationships, or that personal data are transmitted to third countries without our cooperation or knowledge.
We recommend that particularly sensitive data, especially personal data and data relating to client relationships (account, custody account, transactions, etc.), be transmitted only via secure communication channels. Due to the risks involved, your entry or transmission of personal or business data within the scope of the Website or other digital services is done voluntarily and without any assurances. We do not accept any liability for direct and indirect damages arising in connection with the use of the Website, digital services or their contents.
Your data are processed on the basis of a legitimate interest (Art. 6 para. 1 (f) GDPR) for the following purposes:
- As the operator of the Website, we have a legitimate interest in the effective design of the Website, the highest degree of stability and functionality of the Website, the statistical analysis of visitor behavior for optimization and marketing purposes, the targeted advertising or personalized direct advertising and the secure, user-friendly mailing of newsletters.
- Due to the legitimate interest of a Third-party Provider (e.g. Google, Wistia) to incorporate personalized advertising based on Visitors’ surfing behavior or on market research. The Third-party Providers have undertaken to observe the Privacy Shield Framework between the EU and the US regarding the collection, use and storage of personal data from EU member states.
Where required, your data can also be processed for the purposes of performance of a contract or the initiation of business contact or on the basis of your explicit consent.
You have the following data subject rights with regard to your personal data (Art. 15 to 21 GDPR):
- The right to information: you can request information about whether and to what extent we process your personal data.
- The right to rectification, erasure and restriction of processing: you can have inaccurate or incomplete personal data rectified or you can demand that your data be erased (e.g. if they are no longer necessary, you have withdrawn your consent, or these data are being unlawfully processed) or that the processing thereof be restricted.
- Right of revocation: you can revoke your consent for the processing of your data at any time. The revocation of consent is only effective for the future and does not have any impact on the lawfulness of the data processed until the time of revocation. Revocation also has no impact on data processing conducted based on a different legal basis.
- Right of data portability: you can have the data which you have provided to us transmitted in a structured, commonly-used and machine-readable format.
- Right to lodge a complaint: if you feel that your rights have been violated by our data processing, you can lodge a complaint with the Liechtenstein Data Protection Office or another supervisory authority of an EU or EEA member state (e.g. in your place of residence or work or in the place where the GDPR was violated).
The contact details of the competent supervisory authority are:
Office of the Federal Data Protection
and Information Commissioner FDPIC
Feldeggweg 1
3003 Berne
Switzerland
Phone: +41 58 462 43 95
E-mail: info@edoeb.admin.ch
- In individual cases: if the processing of your data is carried out in the public interest or to safeguard legitimate interests by us or a third party, you can object to this processing at any time on grounds relating to your particular situation.
- Direct marketing: you can object informally to the use of your data for direct marketing purposes. In the case of such an objection from you, we shall no longer process your data for such purposes.
Please contact us at the following address if you have any questions regarding data protection or wish to exercise your rights:
LGT Group Holding Ltd.
Data Protection Officer
Herrengasse 12
9490 Vaduz
Liechtenstein
Phone: +423 235 11 22
E-mail: lgt.datenschutz@lgt.com